Swindon Town Football Club would like to remind supporters of our stance on match day incidents and reports of abuse.
In the wake of our last home fixture against Mansfield Town at The County Ground, we sadly received reports of homophobic abuse within the stadium.
That individual has now been identified and we are currently taking the next relevant steps, but we want to strongly remind all fans that the Football Club has a zero tolerance policy when it comes to abuse of any kind.
We won’t accept any kind of discrimination at The County Ground, be it racist, homophobic, sexist or any similar vile behaviour, and we can’t stress enough that everyone is welcome at Swindon Town Football Club.
The Football Club has a zero tolerance policy on this matter, and any individual found to have committed any kind of abuse could be subject to a lifetime ban.
Should you hear or notice any discrimination or inappropriate behaviours within The County Ground on a match day, you can report it by contacting your nearest steward or by emailing someone at the Club direct.
We will keep your name anonymous.
If you hear any racist remarks, then you can also contact Kick It Out on 0800 169 9414 or by emailing firstname.lastname@example.org.
Alternatively, you can use the Kick It Out Reporting App which allows you to attach video, photo and audio evidence to complaints to help support investigations into discriminatory abuse and behaviour.
Swindon Town Football Club is committed to promoting inclusion, equality and diversity as vital values at the core of both the club and the wider community.
The Football Club would also like to remind supporters that pyrotechnics, including flares, are not permitted within any stadia in England.
There have been a couple of instances this season of pyrotechnics being used by Swindon Town fans, and we must stress that being found in possession of any kind of pyrotechnic is a criminal offence and it could lead to a ban.
Setting off pyrotechnics is incredibly dangerous to fans, players and officials, and it can lead to causing fires, explosions and serious bodily harm.
Also, the Football Club could face serious action from the EFL in terms of fines if pyrotechnics are set off, so we urge all of our fans to please report any instance you see someone trying to enter The County Ground, or an away game, with a pyrotechnic.
Swindon Town are looking for volunteers to come and help with seat cleaning at The County Ground next week, between 6th-10th September.
Lunch will be provided to all volunteers on each day, and you can register your interest here.
ANY OTHER ISSUES
We are committed to making The County Ground a positive and welcoming environment for everyone, and we are striving each day to ensure that we put on the best match day experience possible for our fans.
Therefore, if you have any complaints, feedback or have any ideas as to how we can improve your matchday experience at The County Ground, please email us on email@example.com and we will strive to listen and make the necessary changes.