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STFC FAQs

Got a question? Read on below, you may find your answer!

25 February 2022

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Got a question? Or just wondering how certain things at the club work? Well, you’ve come to the right place. You can find the answers to frequently asked questions about Swindon Town below.

How can I buy a match ticket?

Match tickets can be purchased in a variety of ways, so pick the one that suits you best. You can…

  • Book your ticket using our e-ticketing system (https://www.eticketing.co.uk/swindontown/
  • Book your ticket in person by popping into the STFC Superstore
  • Book your ticket over the phone by calling 0330 002 1879 (option 1)

 

How do I buy a season ticket?

Season tickets for the 22/23 campaign will go on sale at the end of March. Details for purchasing will be released in due course.

 

Where is the STFC Superstore, and when is it open?

The STFC Superstore is situated between the Town End and Don Rogers stand and is open from 10am-4pm on Tuesdays, Thursdays and Fridays. 

On Tuesday matchdays, the STFC Superstore remains open until the evening kick-off, and on Saturday matchdays, the STFC Superstore is open from 9am-3pm.

 

If I have a ticketing issue, how can I get it resolved?

You can get your ticketing issue resolved by…

Emailing queries@swindontownfc.co.uk

Calling 0330 002 1879 (option 1)

Tweeting our bespoke ticketing Twitter account ( @STFC_Ticket )

 

Is hospitality available on home matchdays? 

Hospitality, which allows you to relax in first-class surroundings and enjoy the match in premier executive seating overlooking the halfway line, is indeed available on matchdays and can be booked by emailing marketing@swindontownfc.co.uk

 

Is the County Ground available to hire for events, conferences and parties?

The County Ground offers a range of high-quality, and characterful, hireable spaces which are able to suit the needs of any event, conference or party. This can be booked by emailing amy@swindontownfc.co.uk

 

Are Birthday announcements available?

Birthday announcements are indeed available. If you email your birthday request to media@swindontownfc.co.uk you can:

  • Have a birthday message put in the official matchday magazine
  • Have a birthday message displayed on the scoreboard before the game
  • Have a birthday message read out through the tannoy before the game and at halftime

If you are trying to secure the announcement for a Saturday matchday, please submit your request at the latest by Wednesday, at 5pm.

If you are trying to secure the announcement for a Tuesday matchday, please submit your request at the latest by Friday, at 12pm.

 

How can I get involved with sponsorships?

There are many ways to advertise your company through sponsorship here at STFC. Please get in touch with marketing@swindontownfc.co.uk to begin the process.

 

How can I get in touch with the media department?

The media department can be contacted by emailing media@swindontownfc.co.uk

If you are an individual or organisation and wish to interview any member of the Swindon Town management, players or staff, then permission is required in advance from the club.

Please email the above email address with your request, including as many details as possible.

 

How can I give feedback or ideas to the club?

Our supporters email is the best way to give feedback and/or ideas to the club, and can be found at supporters@swindontownfc.co.uk

 

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